FAQs

Is it safe to give online?
Yes. In many cases giving online is safer than writing a check or giving cash, because an electronic gift cannot be lost or stolen. The security of the system is continually being managed and updated by our online provider FirstData.

Can I speak with someone if I have an issue with my online giving to Hebron?
Will I receive a receipt for my online giving?
Yes. Every time you give online, a transaction receipt will be sent via e-mail. If you have an online account, you can login in at any time to review your online giving history. You can also contact the church in writing, and request a statement be faxed, mailed or e-mailed to you which will include all methods of giving, not just online.

Can I change my user ID?
YES. If you forget your user ID, you will have to set up a new online account. Your giving history will start over if you have to create a new online account, although your complete giving history is always on record at the church office.

Can I change my contact information?
Yes. You can go online and change your contact information any time.

Can I make a one time or recurring donation?
Yes. You can make a one-time donation online. If you would like to set up a recurring weekly or monthly donation, please fill out the recurring form on the donation page. This form is separate from the one-time donation form.

What if I want to change my credit card information or adjust the date and/or the amount being given?
The online feature does not store credit card information, it only saves your name/address, so for security reasons you will need to retype your credit card information every time you make a donation.

May I review my donation history online?
Yes. The site will allow you to review the complete history of your contributions given online once you have created an account.

Will I receive regular contribution statements from Hebron?
No. Any and all contribution statements will be available to you at any time through your online account, but will not be sent to you.

What types of bank cards may I use to donate or support Hebron with?
Visa, Mastercard, Discover, any debit card as well as an E-Check, providing the E-Check is drawn on an American Bank.

If I want to make a one-time contribution, is there a limit for each transaction?
Yes. All one-time contributions are limited to $25,000. You may, however, give multiple times as long as the total amount each individual time does not exceed the $25,000 limit.

Can I give using a paper check?
Yes. Any paper check or E-Check is acceptable providing it is drawn on an American Bank.

What types of bank accounts can I give from?
Any accounts are acceptable as long as they are from an American bank.

May I designate my gift to a particular work?
Yes. You can designate your gift to be given to any of the options provided in the scroll down menu. When you click on the particular link that you want, it will take you to the corresponding form and donation section.

Will I have to pay any fees if I give online?
No. You will not pay any fees with an online gift or donation.

If I have additional questions about online giving, who can I speak with?